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Twin Creek Media

Put More paddles in the Water

Get the marketing support you need to build million-dollar momentum.
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Add an instant marketing department and let's get where you're going.

Does your marketing to-do list look like a grocery list for a family of 24 people?

You’re probably overwhelmed. Or stuck. Or feeling burned out.
Or all of the above.

We’re here to help.

The old marketing agency model was a bit broken. Here’s our fix:

Twin Creek Media is a growth partner for 50+ companies. We’re an expert group of marketing people playing exclusively on your team, helping you win day in, day out. We cover every marketing specialty that mid-sized companies need. We won’t work with your competitors. We don’t charge commission on ads. 

For over 20 years, Twin Creek has been Canadian-owned and operated, based in Kelowna, BC, Canada. We thrive in helping companies grow in their own region or internationally. Our team is fierce, loyal, creative, and a joy to work with.

Let’s get where you’re going. Together.

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A Twin Creek team member planning a marketing strategy on a whiteboard covered in sticky notes

The 3 Paddle Marketing System

High-performance marketing for growing companies.

Step 1 · 4–6 weeks

Map

Map your journey.

Marketing strategy starts with asking the hard questions: Where are you now? Where are you going? How do we get there?

Step 2 · 8–16 weeks

Make

Make what's missing.

Next, we make anything missing that we need to succeed. We create the assets, the messaging, and the content that bring your plan to life.

Step 3 · Monthly, ongoing

Move

Move the needle.

Then, we move towards your goal. Our team divides and conquers. We're on your team. Paddles in the water. Pulling in the same direction. 

Success Stories

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Metal Structure Concepts

10 years and counting: Twin Creek’s longterm partnership supports a commercial builder’s growth across Western Canada.
69Top ten Google positions
500%More website visitors
74xReturn on investment

Northern Escape Heli-Skiing

International campaigns put a remote heli-ski operation in front of serious skiers in more than 50 countries.
400%More website visitors
50+Countries reached
19xMarketing ROI

FH&P Lawyers

Advertising diversified across online and offline channels grew an Okanagan law firm’s reach, and its business.
1MImpressions a month
50%More efficient spend
21xReturn on investment

Highstreet Ventures

A competitive condo launch in Langford sold more than 60% of its units inside the first year.
10xMore website visitors
60%Units sold, year one
1M+Eyes on the launch

We're a growing company, so Twin Creek helped us attract new team members with employment outreach. Combining recruiting with marketing just makes a lot of sense.

Mark H.Owner/HR/Accounting, Kimco
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Twin Creek Media takes care of everything for us, from social media management to Google ads and marketing. They brought it all together under one roof, in one budget, in one place, and it just makes my life much easier.

John ForrestPresident, Northern Escape Heli-Skiing
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Twin Creek has been instrumental in developing my business and helping us get out to Western Canada; the phone is continually ringing and they're doing magic for us!

Steve IvanitzOwner, Metal Structure Concepts
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They've always come up with great innovative new marketing ideas. I'm not a marketer myself so its awesome to work with people who really know what they're doing.

Kyle SpenceDowntown Marina
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As good as it gets. Professional, polished and provide the tools to grow our online business!! Amazing work from James and Katie! Incredible company and SEO performance

Michael DavisDirector, Snore MD Sleep Apnea Clinic
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We’re not an agency, we’re a growth partner.
There’s a difference!

A hockey jersey with the Twin Creek fish on it

Exclusivity

It starts day 1. We don’t work with your competitors.
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We work for you, not your competitors. No, really. In an ongoing monthly partnership, we put on your team’s jersey. It’s like a hockey game. How can we play for your team and simultaneously play on another team? Impossible. Yet it happens all the time at marketing companies.

Not at Twin Creek though. We work with one company, per industry, per area. Our exclusivity to you means we can take the very best strategies we’ve learned and proven for a similar company (in a different city) and apply it to you. No conflict of interest – just 100% commitment to your organization in your region.

A balance scale weighing one person against a team

Efficiency

A complete marketing team for the cost of a single employee.
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Think about what it takes to build a marketing department in-house. It’s a team of people who cost $100,000+ per month. Alternatively, you run ragged managing multiple contractors and end up with more chaos than you started with.

With Twin Creek, you get the whole bench. Our core team of 12 covers strategy, design, web, SEO, ads and content, and we bring in our extended network when a project calls for it. You invest roughly what one or two good hires would cost, and you skip the recruiting, the onboarding and the turnover. 

A compass rose

Expertise

Deep industry experience and proven growth systems for amazing ROI.
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Twenty-plus years teaches you a few things. Mostly, it teaches you what works in a specific industry and what just burns budget. We’ve built marketing for manufacturers, law firms, health clinics, garden centres, tourism operators, retail brands, and non-profits. Each one has its own buyers, its own seasons and its own way of making a decision.

That experience becomes growth systems we’ve tested and refined, so you’re not funding our learning curve. The approach stays the same in every industry: Map > Make > Move, but the journey is uniquely yours.

An open book under a magnifying glass

Transparency

Open book budgeting, no ad commissions or media markups, no secrets. Just like an internal team.
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You should know where every marketing dollar goes. Sounds obvious, yet plenty of agencies take a cut of your ad spend, mark up the media they buy for you, and call it a service fee. That’s money that could be finding you customers.

We work differently. Your budget is open book: you see what we spend, where we spend it and what it brought back. No commissions on ads, no media markups, no fine print. Every dollar you put toward advertising goes to advertising. It’s the same visibility you’d expect from an internal team, because that’s exactly how we work with you.

A calendar with an open padlock on it

Flexibility

No locked-in annual contracts. No fixed retainers. We plan for long-term success but also adapt to change.
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Your relationship with your marketing partner shouldn’t feel like a mortgage. Business is fluid. Things change. You need a marketing partner who can adjust with you, not hold you to a contract you signed when things looked different.

So we don’t lock you into annual contracts or fixed retainers. Ramp up for a busy season, pull back when you need to, put more behind what’s working. We’d rather earn your business every month. Our average client relationship runs 4.7 years, which tells you how that tends to go.

A range of mountain peaks

Results

Our team is driven by results. Our detailed reports reveal the best and worst. There’s nowhere to hide, so let’s generate 10x, 20x, 100x your marketing investment.
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We like numbers. Especially the honest ones. Every client gets detailed reports that show what’s working, what isn’t and what we’re changing because of it. The best results and the worst ones sit side by side. There’s nowhere to hide, and we wouldn’t want there to be.

We even have a Data Analyst on staff, a role usually reserved for enterprise-level companies. Our goal is 10x, 20x, even 100x your marketing investment, and your reports will show exactly how close we’re getting.